has designed and implemented a quality management system that demonstrates its ability to consistently provide enhanced services. The DQMS (ARAMEX Documented Quality Management System) complies with the requirements of the international standard of ISO 9001:2000 and includes also a set of effective systems that measure customer satisfaction in order to ensure continuous service enhancement.

The ARAMEX-led Global Distribution Alliance (GDA) brings together 40 independent express companies from around the world, each specializing in their own region and together covering the world with the same, unified standards and business procedures. The network has more than 12,000 offices, 33,000 vehicles and 66,000 employees serving alliance customers and attending to the details of their business round the clock, around the globe.